Drug and alcohol abuse among healthcare professionals and how physician coaching can reduce or prevent it

In the January issue of the Atlanta Hospital News Susan K. Blank M.D. wrote an article on “2009 could bring increase in drug abuse among healthcare professionals”. In this article Dr. Blank explains that the economic situation and the financial uncertainty in the years to come can lead to an increased drug and alcohol abuse [...]

Patient Survey to Improve Practice Efficiency and Patient Retention

Last year I wrote about the Zagat Survey for physician ratings: http://balancedphysician.wordpress.com/category/patient-service/
The Zagat Survey was designed to allow consumers to rate physicians based on 4 criteria: trust, communication, availability and environment. Patients are also allowed to leave comments.
Today I read that many doctors – including those in California, Connecticut and North Carolina, where the Zagat-WellPoint project [...]